Last updated: October 7, 2026
Faithful Cleaning Services (“we,” “us,” or “our”) operates faithfulcleaningservices.com and provides residential cleaning in Queen Creek and San Tan Valley, Arizona. This policy explains the information involved when you visit our website, request a quote, or communicate with us.
1. Information you provide
When you request a quote or contact us, you may provide:
- Your name, email address, and optional phone number.
- Your service address or ZIP code and city.
- Your requested cleaning service, approximate home size, and optional bedroom and bathroom counts.
- Preferred timing, cleaning priorities, and any other details you choose to share.
- Information in follow-up emails and communications about agreed services.
Please share only what is needed for your inquiry. Do not send card numbers, passwords, alarm codes, or unnecessary sensitive personal information through the quote form. The current website does not provide customer accounts or collect payment-card information.
2. Information collected when you visit
Our website and its service providers may process technical information such as your IP address, browser and device details, pages viewed, referral source, and the date and time of a visit. This information can be used for website operation, security, abuse prevention, and traffic measurement.
The quote form uses a hidden spam-prevention field, and our server temporarily tracks request counts by IP address to limit repeated submissions.
3. How we use information
- Respond to questions and quote requests.
- Confirm service availability, scope, scheduling, and other arrangements.
- Communicate about requested or agreed services and address concerns.
- Operate, protect, and improve the website.
- Maintain appropriate business records and meet applicable legal obligations.
A quote request is not a confirmed booking. Providing an optional phone number allows us to contact you about your inquiry; it does not by itself enroll you in automated promotional text messages.
4. Cookies and Google Analytics
Our website uses Google Analytics to measure visits and interactions. Google Analytics may use cookies or similar identifiers and collect information about your browser, device, and activity on the website. We use this information to understand how visitors use the site. We do not send the quote form’s name, email, address, or notes to Google Analytics as part of our analytics setup.
You can clear, block, or manage cookies through your browser settings. Google also provides an Analytics opt-out browser add-on for supported browsers. Blocking cookies may affect some third-party features. Learn more about Google’s handling of information in its Privacy Policy.
5. Maps, fonts, and external links
The website includes a Google Maps embed showing our service area and loads fonts from Google Fonts. When your browser connects to these services, Google may receive technical information such as your IP address, browser details, and the page making the request. The map may also use cookies or similar technologies under Google’s policies.
If you follow a link to another website, that provider’s privacy practices apply. We do not control third-party websites or their data handling.
6. Email delivery and service providers
Quote requests submitted through the website are sent to our business email using Resend, an email-delivery provider. The information entered in the form is included in that email. If you contact us by email directly, your email provider and ours also process the message.
Hosting, email, analytics, and other providers may process information to deliver their services. Information may be processed in locations where those providers operate. Their handling is subject to their applicable policies and agreements.
7. When information may be shared
We do not sell or rent quote-request information or contact lists for third-party marketing. Information may be shared with providers supporting our website and communications, when you authorize it, or when reasonably necessary to meet legal obligations, respond to lawful requests, or protect rights, safety, and security.
Google’s processing through analytics and embedded services is described separately above. This policy does not claim that all website activity is anonymous or that third parties collect no information.
8. Retention and security
We retain inquiry and service information for as long as reasonably needed to respond, coordinate services, maintain business records, and meet legal obligations. Retention can vary with the type of information and the purpose for keeping it.
We take reasonable steps to protect information, but no website, email transmission, or storage system can be guaranteed completely secure. Please avoid sending unnecessary sensitive details. Information held by service providers is also subject to their own retention and security practices.
9. Your choices and requests
You may email matie@eastvalleyhomecleaning.com to ask about information you have provided, request a correction, or request deletion. We may need to verify your identity and retain certain records where required or permitted by law. We will handle requests in accordance with applicable law.
You can choose not to provide optional details, manage cookies in your browser, or contact us by email instead of using the quote form. If you receive promotional emails from us, you may ask to stop receiving them; communications needed for a service you requested may still be necessary.
10. Children’s information
Our website is intended for adults arranging residential cleaning and is not directed to children under 13. If you believe a child has provided personal information through our website, contact us so we can review and address the situation.
11. Changes to this policy
We may update this policy when our website, practices, or legal obligations change. The latest version and its last-updated date will be available on this page. Where required by law, we will provide additional notice or seek consent for relevant changes.
12. Contact us
For privacy questions or requests, email Faithful Cleaning Services at matie@eastvalleyhomecleaning.com. Our Terms of Service provide additional information about using the website and arranging cleaning.